![]() We are releasing to market the public preview of tax audit and reporting service. Finance and operationsĭynamics 365 Finance is launching the general availability (GA) of subscription billing to ensure organizations can thrive in a service-based economy in addition to bringing intelligent automation around vendor invoicing, ledger settlements, and year-end close services to enable our customers to maximize financial visibility. The Field Service mobile application has enhancements that will boost technician productivity and now also is fully supported on Windows devices. Enhancements to embedded Microsoft Teams include Dynamics 365 data integration, AI-suggested contacts, and AI-generated conversation summaries for agents.ĭynamics 365 Field Service brings innovation and usability enhancements to the schedule board, allowing for more intuitive and faster usage, as well as improved dispatcher productivity. Serviceĭynamics 365 Customer Service focuses on the setup experience for administrators with the new Customer Service admin center app and improving agent productivity with updates to the agent inbox view. Our goal is to help the seller close more deals, faster, while being as productive as possible. Sellers can collaborate using Teams from within Dynamics 365 to accelerate their pipeline, while managers can track team performance and provide coaching to increase customer satisfaction. Salesĭynamics 365 Sales focuses on enabling sales professionals to harness the power of data and intelligence which will help them to forecast, compare annual projections, and measure performance using predictive scoring. Collaborate across your organization to create and deliver the best marketing content possible using the built-in Microsoft Teams chat. Make every interaction count, by responding at the right moment with new event triggers based on data changes in any Dynamics 365 app, taking action from journeys in more ways, using no-code conditional text to easily personalize content and taking immediate action on SMS replies through personalized experience based on responses using custom keywords. Marketingĭynamics 365 Marketing is empowering Marketers to leverage the power of data and AI in order to improve marketing content creation and delivery. The release contains hundreds of new features across Dynamics 365 applications, including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Supply Chain Insights, Human Resources, Commerce, Fraud Protection, Business Central, Connected Spaces, Guides, Remote Assist, Customer Insights, Customer Voice, and Microsoft Cloud for Healthcare, Financial Services, Sustainability, and Nonprofit. The 2022 release wave 1 for Dynamics 365 and industry clouds brings new innovations that provide you with significant capabilities to transform your business. The Microsoft Power Platform features coming in the 2022 release wave 1 have been summarized in a separate release plan as well as a downloadable PDF. The PDF file also includes information about Power Apps, Power Automate, Power Virtual Agents, Microsoft Dataverse, Microsoft Power Platform governance and administration, and data integration.ĭownload the 2022 release wave 1 PDF (final update October 21, 2022) ![]() You can either browse the release plan online or download the document as a PDF file. The Dynamics 365 and industry clouds release plan for the 2022 release wave 1 describes new features releasing from April through September 2022. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans. ![]() For the latest documentation, go to the Microsoft Dynamics 365 documentation. This content is archived and is not being updated. ![]()
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